Agreements and terms

Terms and Conditions

Official documents governing the use of UpFlux Services, including terms of use, privacy, data protection, information security and service levels.

Terms of use

Your use of and access to the UpFlux Services are governed by the Terms and Conditions of the agreement under which you obtain those Services.

If you have signed a standalone contract with UpFlux, your use is governed by the terms contained in that signed agreement.

Annex IV of the agreement

General Agreements, Privacy and Data Protection

Your use of the Services is subject to the terms of our General Agreement and Privacy Notice and to the following related documents:

Information Security Policy

Annex III of the agreement

Support Services Description and Service Level Agreement

Annex I of the agreement

UpFlux Nous Technical Usage Rules

Technical and security rules applicable to the use of the UpFlux Nous platform (document PS-SEC-NOUS-001).

Questions about these documents or data-protection requests should be submitted via our official portal: ouvidoria.upflux.ai/lgpd.